Concierge/Receptionist (Part Time)
Location: Pawleys Island
Posted on: June 23, 2025
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Job Description:
At The Lakes at Litchfield , we are proud to be recognized as a
Great Place to Work®, and we believe that our success begins with
one simple principle: People First. We are a luxury senior living
company that is driven by compassion, respect, & dedication to
making every interaction meaningful. Our culture fosters growth,
teamwork, and a genuine commitment to enriching the lives of our
residents & team members. If you're passionate about providing
exceptional care in an environment where you’re valued and
supported, we invite you to be part of a company that truly puts
people at the heart of everything we do. Now accepting applications
for a Part Time Concierge/Receptionist 1st shift. Must have
flexible schedule to provide consistent service to our residents.
Could include some holidays. The Concierge is the 'face' of the
community. This position is quite often the first contact for
prospects, guests, and family members and supports sales efforts by
effectively handling incoming sales calls, tours and walk-ins and
provide a warm and welcoming experience for guests. The Concierge
provides telephone and administrative support, as appropriate, for
all departments in the community. We look forward to meeting you
soon! Interviews offered daily! POSITION SUMMARY: The Concierge is
the “Director of First Impressions” of the community and quite
often the first contact for prospects, guests, and family members.
ESSENTIAL FUNCTIONS: Greets, engages and assists residents, family
members, guests, and visitors in a vibrant, courteous and
professional manner. Answers internal and external telephone calls,
pages & walkie talkie. Promotes programs, outings and events,
encourages participation, and assists residents and/or guests with
registration. Supports community sales efforts by engaging visitors
and prospective residents, collecting information, and promoting
Senior Living Communities as a great place to live. Maintains
building security, monitors security systems, including the
emergency call system, and responds accordingly. Manages the
operation and maintenance of all office equipment and communication
devices (i.e. call transfers). Manages mail and newspaper delivery.
Assists Business Office Manager with ordering and maintaining
adequate inventory of office and community supplies. Participates
in and attends all required in-service training sessions. Maintains
HIPPA standards and regards all medical or healthcare information
pertaining to residents & employees as confidential. Other duties
as assigned. COMPETENCIES: To perform the job successfully, an
individual should demonstrate the following competencies: Technical
Skills – Individual must demonstrate current and ongoing competence
in tasks assigned which indicates a specialized skill in this area
above and beyond the average. Must demonstrate knowledge & frequent
use of computers & Microsoft Office. Communication – Demonstrates
an ability to effectively and regularly transfer information to
necessary parties to improve the quality of her work and to provide
her supervisor with actionable, accurate data. Initiative – Is
self-motivated and personally competitive. Wants to achieve for the
good of the Company and her team. Seeks additional work when they
have capacity. Demonstrates an ability and desire to bring new
ideas and solutions to their supervisor on an ongoing basis.
Flexibility – The ability to quickly adapt to changing conditions.
The ability to navigate obstacles with ease, aplomb and
professionalism. Interpersonal Skills – Focuses on solving
conflict, not blaming; listens to others without interrupting;
keeps emotions under control; remains open to ideas and tries new
things Teamwork – Balances team and individual responsibilities;
encourages others and asks for help when needed. Exhibits patience
and compassion. Professionalism – Ensures product is delivered on
time and is of the highest quality. Assumes responsibility for
mistakes. Presents themselves in a manner which enhances the brand
image. Understands that no information is truly private and
conducts online or social networking activities accordingly. Ethics
– Treats people with respect; keeps commitments; inspires the trust
of others; works ethically and with integrity; upholds the
Company’s Guiding Principles: o People First, Always o We Exist to
Serve our Members o We Have a Responsibility to be Full Physical
Demands, Work Environment, and Expected Hours of Work: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. This position is often required to read, write, stand,
walk, sit, use hands to finger, handle, or feel objects, tools, or
controls, reach with hands and arms, balance, stoop, kneel, crouch,
talk and/or hear. This position will be required to lift or carry
weight up to 25 lbs. While performing the duties of this job, the
Team Member is exposed to minimal to moderate noise. The Team
Member may be required to work extended periods of time at a
computer terminal. The associate may encounter difficult
situations, including contact with mentally ill and deceased
residents. TRAVEL: No travel is expected although occasional travel
may be required for training sessions, continuing education
opportunities, emergency situations, and other company functions.
EDUCATION AND EXPERIENCE REQUIREMENTS: Certification or completed
course work in office management desired. Telephone operating and
answering experience required. 1-2 years’ experience in a similar
concierge/administrative assistant position desired. KNOWLEDGE,
SKILLS, AND ABILITIES REQUIRED: Ability to read, write, speak and
understand English fluently. Ability to meet or exceed the
company’s attendance and punctuality standards. Ability to use
miscellaneous software and office equipment. Ability to understand
and follow directions as given. Ability to work with minimal
supervision. SLC2
Keywords: , Mount Pleasant , Concierge/Receptionist (Part Time), Seasonal Jobs , Pawleys Island, South Carolina