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Lead Credentialing Specialist

Company: RLDatix
Location: Mount Pleasant
Posted on: September 16, 2021

Job Description:

Our client is looking for 4 Credentialing Specialists to join their Credentialing team. Majority of their team is based out of Mount Pleasant, SC but they are open to remote candidates. This position is responsible for managing application content and delivery, including maintenance of ongoing deadlines, preliminary quality review, and client collaboration. These individuals must be detail oriented and task oriented as they will be handling up to 100 applicants a month on top of other duties. Responsibilities include:

Application Processing

Use industry knowledge to evaluate application for accuracy and completeness

Request, complete, and finalize all pending verifications

Responsible for the collection of all organization specific documents

Finalize application and review for quality assurance

Assist with follow-up on all MSO review comments and necessary investigations

Track pending verifications and application issues through committee review

Customer Service

Provide quality customer support to all levels of personnel

Excellent phone presence and strong written communication skills

Aptitude to understand and explain software systems and new processes

Utilize critical thinking to resolve support and client questions

Collaborate with teammates to ensure client needs are met

Client Collaboration

Participate in weekly client coordination calls

Track and meet client application deadlines

Create and maintain successful relationships

Assist with special client projects

Assist with general new client implementation as require

Bachelors degree or equivalent experience

Relevant credentialing experience or similar administrative experience

o Able to follow rules and regulations of accredited body (ex: Joint Commission, CMS, etc.)

Strong experience with Microsoft Suite

Strong attention to detail

Strong verbal and written communication skills

o the lead role will be speaking with clients/customers

Ability to endure large volumes of data entry & information management

Strong time management skills, especially with demanding and recurring deadlines

Ability to be innovative, establish priorities, and make decisions independently

Capable of handling sensitive and confidential information appropriately

Keywords: RLDatix, Mount Pleasant , Lead Credentialing Specialist, Other , Mount Pleasant, South Carolina

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