Lead Credentialing Specialist
Company: RLDatix
Location: Mount Pleasant
Posted on: September 16, 2021
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Job Description:
Our client is looking for 4 Credentialing Specialists to join
their Credentialing team. Majority of their team is based out of
Mount Pleasant, SC but they are open to remote candidates. This
position is responsible for managing application content and
delivery, including maintenance of ongoing deadlines, preliminary
quality review, and client collaboration. These individuals must be
detail oriented and task oriented as they will be handling up to
100 applicants a month on top of other duties. Responsibilities
include:
Application Processing
Use industry knowledge to evaluate application for accuracy and
completeness
Request, complete, and finalize all pending verifications
Responsible for the collection of all organization specific
documents
Finalize application and review for quality assurance
Assist with follow-up on all MSO review comments and necessary
investigations
Track pending verifications and application issues through
committee review
Customer Service
Provide quality customer support to all levels of personnel
Excellent phone presence and strong written communication
skills
Aptitude to understand and explain software systems and new
processes
Utilize critical thinking to resolve support and client
questions
Collaborate with teammates to ensure client needs are met
Client Collaboration
Participate in weekly client coordination calls
Track and meet client application deadlines
Create and maintain successful relationships
Assist with special client projects
Assist with general new client implementation as require
Bachelors degree or equivalent experience
Relevant credentialing experience or similar administrative
experience
o Able to follow rules and regulations of accredited body (ex:
Joint Commission, CMS, etc.)
Strong experience with Microsoft Suite
Strong attention to detail
Strong verbal and written communication skills
o the lead role will be speaking with clients/customers
Ability to endure large volumes of data entry & information
management
Strong time management skills, especially with demanding and
recurring deadlines
Ability to be innovative, establish priorities, and make decisions
independently
Capable of handling sensitive and confidential information
appropriately
Keywords: RLDatix, Mount Pleasant , Lead Credentialing Specialist, Other , Mount Pleasant, South Carolina
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