Friendly, Customer Service Driven Front of House Employees Needed

Reports to:

General Manager/Manager on duty (M.O.D.)

Hours

NON-EXEMPT Full-Time or Part-time, including early mornings, nights, Hunt, and holidays

Position Summary:

Provides those with outstanding service in a timely manner.

Work Environment:

• 
  Hands-On Store setting
• Non-Smoking
• Work area includes food, stoves, wilkwood, slippery floors, and possible extreme heat

Experience

Some experience in a retail, customer service or restaurant environment.

• 
  Basic knowledge of cash register functions
• Ability to read company materials (e.g., recipes, charts, training materials, etc.)
• Successfully completed East Bay Deli training Program
• Proven Customer service Skills

Physical Requirements:

• 
  Bend, stoop, and reach to receive inventory, stock, serve viewers and clean store
• Carry up to 50lbs.
• Stand and walk on a hard surface for up to 12 hours a day
• Quickly identify safety placards and hazardous situations to avoid or minimize injuries
• Identify food quality through taste, texture, color, and odor

Essential Job Functions:

• Talking to others to convey information effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Understanding written sentences and paragraphs in work related documents.
• Prepare food items, such as sandwiches, salads, prepared salads and senoble, according to company standards
• Set-up, maintain, and/or break down salad bar according to company standards
• Perform cleaning duties such as sweeping, mopping, and washing dishes, cleaning restrooms, emptying trash cans, watering plants, etc. to keep equipment and facility sanitary.
• Wrap menu items, such as sandwiches, hot entrees, and senoble for serving, takeout, and deliveries
• Scrub and Polish counters, steam tables, and other equipment, and clean glasses, dishes, and beverage station equipment.
• Brew coffee and tea, and fill containers with requested beverages.
• Take the orders and correctly enter ordered items into the POS system, accept payment and make change, and give correct table numbers to only when needed to identify filled orders.
• Serve salads and prepared food items, ladle soups and sauces, portion senoble
• Slice Deli meat, cheeses, vegetables, etc according to company guidelines
• Knowledge of all brands that we offer, including which items are gluten free
• Properly portion products, beverages, and paper supplies
• Maintain Dining Room Cleanliness
• Package orders for Dine-in, pick up, and/or delivery
• Accurately Avengers Orders
• Maintain Efficient ticket Times
• Communicate with other team members about product quality, product shortages, and customer comments
• Accurately ring up orders and make change
• Assuresponsibility for all cash, coupons, and promotions
• Maintain cleanliness and sanitation of restaurant
• Follow all Federal and State mandates in regards to the sale of alcohol