Location: Mount Pleasant
Posted on: May 6, 2021
Since 1958, IHOP has been the place where people connect over
breakfast, enjoy study breaks, grab a bite before or after sporting
events, and so much more. And no matter what menu items they order,
theres one ingredient thats always constant a smile. Weve seen
millions of smiles over the years in our restaurants, and now
shared in photos across our social properties. In fact, smiles are
so much a part of our culture that we changed our logo to include
one. This is just one of the many fun and exciting changes you can
expect from IHOP Because we know the shortest distance between two
people is a smile. Overview:
SUMMARYDirects the operation of an assigned unit by performing the
ESSENTIAL DUTIES AND RESPONSIBILITIESThese include the following:
Assist in the achievement of budgeted sales and profits. Develop
and maintain professional functional working relationships with
IHOP restaurant hourly Team Members, Corporate and Regional Team
Members, and guests. Implement IHOP 101 Training program for all
restaurant hourly Team Members to improve unit operations and the
guest experience. Assist in the execution of annual financial,
local restaurant marketing, guest service and human resource
objectives, strategies and tactics for assigned unit, in accordance
with the current IHOP Standard Operating Procedures (SOP) and the
current operations plan. Comply with federal, state and local
regulations that are applicable to assigned unit. Assist in the
recruitment, training and retention of Team Members in accordance
with the current SOP and operations plan for the assigned unit.
Ensure adequate levels of food, paper, kitchen, safety, janitorial,
uniform, linen and miscellaneous supplies. Ensure the proper
operational condition of equipment, building structure and premises
according to federal, state and local regulations and the SOP.
Ensure safety and sanitation practices are maintained according to
federal, state and local regulations and the SOP. Assist in
maintaining safe and secure restaurant. Assist in completion of all
required reports and paperwork. Perform other duties as
SUPERVISORY RESPONSIBILITIESDirectly supervise Team Members at
assigned unit. Assist General Manager with the overall direction,
coordination and evaluation of Company unit. Carry out supervisory
responsibilities in accordance with the organizations policies and
applicable laws. Responsibilities include interviewing, hiring, and
training Team Members; planning, assigning and directing work;
appraising performance; rewarding and disciplining Team Members;
addressing complaints and resolving problems. Keep the General
QUALIFICATIONSTo perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
EDUCATION AND/OR EXPERIENCEHigh school diploma or general education
degree (GED) and two to four years related experience and/or
training, or equivalent combination of education and
LANGUAGE SKILLSAbility to speak and read English and interpret
documents such as safety rules, operating and maintenance
instructions and procedure manuals. Ability to write routine
reports and correspondence. Ability to speak effectively before
groups of guests or restaurant Team Members.
MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in
all units of measure using whole numbers, common fractions and
decimals. Ability to compute rate, ratio and percent and to draw
and interpret bar graphs.
REASONING ABILITYAbility to apply common sense understanding to
carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables
in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONSA valid Drivers License will
be necessary to drive a car on Company business.OTHER SKILLS AND
ABILITIESCertification through IHOP training courses as
PHYSICAL DEMANDSThe physical demands described here are
representative of those that must be met by a Team Member to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.While performing
the duties of this job, the Team Member regularly is required to
stand, walk and sit. The Team Member frequently is required to use
hands to finger, handle or feel objects, tools or controls; reach
with hands and arms; stoop, kneel, crouch or crawl; talk or hear;
and taste or smell. The Team Member regularly must lift and/or move
up to 10 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision
and distance vision.
WORK ENVIRONMENTThe work environment characteristics described here
are representative of those a Team Member encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
While performing the duties of this job, the Team Member regularly
is exposed to fumes or airborne particles. The Team Member
frequently works near moving mechanical parts and is exposed
frequently to toxic or caustic chemicals. The Team Member
occasionally is exposed to wet and/ or humid conditions, extreme
cold, extreme heat, risk of electrical shock and risk of radiation.
The noise level in the work environment is usually moderate.
Keywords: IHOP, Mount Pleasant , Assistant, Other , Mount Pleasant, South Carolina
Didn't find what you're looking for? Search again!