AT&T Customer Representative
Company: Oracle Core Consulting
Location: Savannah
Posted on: July 7, 2025
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Job Description:
Empower businesses with seamless connectivity as an AT&T
Customer Representative at Oracle Core Consulting, delivering
expert telecom solutions! Oracle Core Consulting excels in direct
client engagement, connecting businesses with essential telecom
solutions. From Savannah, we partner with AT&T B2B to deliver
advanced internet, voice, and mobility services. Our approach
focuses on tailored solutions, long-term relationships, and
measurable impact in a competitive landscape. We’re looking for a
client-focused AT&T Customer Representative to support our B2B
clients in Savannah. In this role, you'll be the primary contact,
addressing inquiries, troubleshooting service issues, and providing
tailored solutions. If you excel at problem-solving, building
strong relationships, and delivering exceptional service, this is
your chance to grow in the telecommunications industry. Key
Responsibilities of the AT&T Customer Representative Handle B2B
client inquiries on service features, billing, tech support, and
accounts with professionalism and efficiency. Resolve service
issues, network disruptions, and billing discrepancies to minimize
operational impact for businesses. Collaborate with AT&T
technical teams to ensure seamless issue resolution and efficient
service implementation. Build lasting client relationships through
trust, expert guidance, and personalized support. Identify
opportunities for upgrades and additional services that enhance
business connectivity and productivity. Maintain detailed records
of client interactions, ensuring accuracy in CRM systems and smooth
communication. Adhere to SLAs and Oracle Core Consulting’s
standards, ensuring top-tier B2B support and service excellence.
Guide clients on self-service tools, online portals, and new
features to maximize their service experience and autonomy. Stay
informed on industry trends and AT&T product updates,
continually improving client support and sales strategies.
Keywords: Oracle Core Consulting, Mount Pleasant , AT&T Customer Representative, IT / Software / Systems , Savannah, South Carolina
