Assistant General Manager
Company: Islander 71
Location: Isle of Palms
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Located at the iconic Islander
71 Marina on Isle of Palms, Islander 71 Fish House & Deck Bar is a
locally loved, high-volume waterfront restaurant known for fresh
seafood, exceptional service, and a vibrant coastal atmosphere.
With sweeping views, boat-up access, live music, and multiple bar
and dining areas, Islander 71 has become one of Charleston’s top
destinations for locals and visitors alike. From everyday dining to
private events and seasonal celebrations, we are committed to
delivering memorable experiences through high-energy hospitality
and consistent execution. The Role As Assistant General Manager,
you will work closely with the General Managers to help lead daily
operations, drive service excellence, support staff development,
and maintain our high standards. You’ll play a key role in creating
a well-run, positive, and profitable business—both front and back
of house—ensuring a seamless experience for our guests and team.
Key Responsibilities · Support the GMs in overseeing daily floor &
event operations, ensuring smooth FOH/BOH communication and
exceptional service · Step in as the acting manager-on-duty when
GMs are off-site · Lead pre-shift meetings, coach staff in
real-time, and provide ongoing support and accountability to
servers, bartenders, hosts, and support staff · Address and resolve
guest concerns with professionalism and care · Monitor labor and
sales metrics, adjusting staffing as needed for efficiency · Assist
in the execution of private events and large parties · Help uphold
cleanliness, safety, and sanitation protocols across all service
areas · Work closely with the GMs on hiring, onboarding, and
training initiatives · Support scheduling, performance feedback,
and disciplinary documentation as needed · Foster a positive team
culture that aligns with Islander’s values and guest-focused
mindset Qualifications · 2 years of experience in a supervisory or
AGM role in a high-volume restaurant · Strong leadership presence
with a hands-on, lead-by-example style · Calm under pressure with
strong conflict resolution and communication skills · Comfortable
with POS systems, basic reporting, and team scheduling ·
Availability to work weekends, nights, and holidays as needed · A
passion for hospitality, teamwork, and making people feel welcome ·
Must be able to pass a background check and cannot have a criminal
record Why Join Us At Islander 71, we believe in growth, leadership
development, and a people-first approach to hospitality. You’ll be
joining a supportive management team at a top-performing restaurant
with a strong local reputation and exciting future. We also offer
performance-based bonus programs to reward strong leadership and
measurable results.
Keywords: Islander 71, Mount Pleasant , Assistant General Manager, Hospitality & Tourism , Isle of Palms, South Carolina