Bellperson/Valet - Embassy Suites Charleston Harbor Mt. Pleasant
Company: Embassy Suites Charleston
Location: Mount Pleasant
Posted on: April 10, 2021
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Job Description:
A Bellperson is responsible for transferring and storing luggage
and responding to guest requests in the hotel's continuing effort
to deliver outstanding guest service and financial
profitability.
What will I be doing?
As a Bellperson, you would be responsible for transferring and
storing luggage and responding to guest requests in the hotel's
continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards:
-Greet and escort arriving and departing guests to and from their
accommodations
-Retrieve and transport guest luggage
-Inspect guest rooms and acquaint guests with these rooms and their
features
-Respond to guest inquiries and requests in a timely, friendly and
efficient manner
-Organize and store luggage, as needed, according to guidelines
-Ensure that management/leadership team is kept fully aware of any
relevant feedback from guests and/or other departments
-Ensure messages and faxes are regularly delivered throughout the
day
-Assist with room moves, special luggage deliveries and/or pulls,
and attend the main lobby and front door, as needed
-Drives property-designated vehicles to and from guest destinations
such as guest room or local airport, as needed
-Assist in the maintenance, appearance and functionality of
equipment What are we looking for?
Since being founded in 1919, Hilton has been a leader in the
hospitality industry. Today, Hilton remains a beacon of innovation,
quality, and success. This continued leadership is the result of
our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
-Hospitality - We're passionate about delivering exceptional guest
experiences.
-Integrity - We do the right thing, all the time.
-Leadership - We're leaders in our industry and in our
communities.
-Teamwork - We're team players in everything we do.
-Ownership - We're the owners of our actions and decisions.
-Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key
attributes:
-Quality
-Productivity
-Dependability
-Customer Focus
-Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the
lodging sector from luxurious full-service hotels and resorts to
extended-stay suites and mid-priced hotels. For nearly a century,
Hilton has offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands . Our vision "to fill the
earth with the light and warmth of hospitality" unites us as a team
to create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it
all!
Keywords: Embassy Suites Charleston, Mount Pleasant , Bellperson/Valet - Embassy Suites Charleston Harbor Mt. Pleasant, Hospitality & Tourism , Mount Pleasant, South Carolina
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