MountPleasantRecruiter Since 2001
the smart solution for Mount Pleasant jobs

Lead Customer Service Advisor

Company: Jiffy Lube
Location: Mount Pleasant
Posted on: February 22, 2021

Job Description:

The Lead CSA is responsible for creating a Wow! Guest experience. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest's and Jiffy Lube business needs and that realize Heartland/Jiffy Lube's vision and strategy for guest care. The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. Qualifications: * Provides and ensures excellent, professional "Guest First" care for all automotive services available * Provides and ensures a positive consultative approach during the check-in process * Ensures we accurately capture the guest's product needs and provides updates throughout the entire process to create a WOW experience * Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs * Must be a team player that encourages collaboration; shares wins and feedback, creates a feeling of belonging to the guest as well as teammates. * Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust * Provides sales and guest service leadership during store meetings and team huddles * Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met * Will have responsible for opening/closing the store * Deliver quality service at all times * Carry out other duties and projects necessary for the position * Have a valid driver's license and be able to drive vehicles Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Jiffy Lube, Mount Pleasant , Lead Customer Service Advisor, Hospitality & Tourism , Mount Pleasant, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


MERCHANDISING
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot - General
Location: Savannah
Posted on: 02/28/2021

Merchandiser footprint solutions
Description: Description: br Job Title: Merchandiser / Part- timeWho is footprint solutions Footprint solutions is a nationally recognized company and industry leader for over 20 years we have partnered with well-known (more...)
Company: Footprint Retail Services
Location: Savannah
Posted on: 02/28/2021

Store Hourly
Description: Job DescriptionWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, (more...)
Company: Advance Auto Parts
Location: Rincon
Posted on: 02/28/2021


Delivery Driver / Courier - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Lyons
Posted on: 02/28/2021

Delivery Driver / Courier - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Pooler
Posted on: 02/28/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Lyons
Posted on: 02/28/2021

Shift Manager
Description: Job Description : The Store Entry-Level Manager is responsible for supporting
Company: Racetrac
Location: Brunswick
Posted on: 02/28/2021

Multi-Unit Team leader - Savannah River, Ga
Description: What you'll do... This Job Posting covers openings in multiple office locations within the area. Joining us as aMulti-Unit Team Leader, you'll provide leadership over three H R Block tax offices. Using (more...)
Company: H&R Block
Location: Bluffton
Posted on: 02/28/2021

Housekeeper/Room Care
Description: Are you ready to begin your journey with Concord a company who believes in and who supports career advancement opportunities for its associates If so, we may have the perfect position for you Concord (more...)
Company: Hilton Garden Inn Savannah Midtown
Location: Savannah
Posted on: 02/28/2021

Data Entry Clerk / Work From Home (Remote) - Customer Service Administrative Job (Remote)
Description: Thank you for your interest Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager, Project Manager, Retail Sales Associate, Administrative Assistant, Cashier (more...)
Company: Between Jobs Remote Opportunity
Location: Savannah
Posted on: 02/28/2021

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Mount Pleasant RSS job feeds