MountPleasantRecruiter Since 2001
the smart solution for Mount Pleasant jobs

Customer Service Representative - Full Time

Company: Advance America
Location: Summerville
Posted on: February 15, 2020

Job Description:

Address : 801-B North Main St. Space B , Summerville , South Carolina , United States - 29483

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:



  • Competitive Wages
  • Uncapped Bonus Potential
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Great Schedules
  • Comprehensive Training

    To learn more about Advance America visit Advance America Website

    The Full Time Customer Service Representative (CSR) position is a performance based, hands-on, customer-focused role that is responsible for completing tasks associated with the center's daily operation. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

    Customer Service, Sales, & Marketing: Actively assist in meeting the center's performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

    Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management's expectations related to center performance. Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

    Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

    Equivalent Education Level Required: High School Diploma or equivalent required; some college preferred.

    Experience Required: Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

    Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

    Physical Requirements: Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; able to be physically present Monday through Saturday from 8am - 8pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division)

    Travel: Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

    Attire: Professional business attire or Advance America logo apparel required.

    Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. In some states, you may be required to become a notary upon request (at the Company's expense).

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

    Requisition ID: 2122

Keywords: Advance America, Mount Pleasant , Customer Service Representative - Full Time, Hospitality & Tourism , Summerville, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


team member
Description: Restaurant Team Member - Crew 2850 - Mt Pleasant Wando 20004512 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Mount Pleasant
Posted on: 02/19/2020

SHIFT MANAGER
Description: Theres a reason breakfast is the most important meal of the day. And that reason is the Breakfast Baconator, FYI. Join our morning team to get in on the bright vibe and dish out breakfast Wendys style. (more...)
Company: Wendy's
Location: Charleston
Posted on: 02/18/2020

Cook
Description: Restaurant Team Member - Crew 2850 - Mt Pleasant Wando 20004512 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Mount Pleasant
Posted on: 02/19/2020


Concierge - Part Time
Description: Wellmore of Daniel island is now accepting applications for a professional with Concierge and Administrative experience. This position will be the face of the community and interact with prospects, guests, (more...)
Company: Senior Living Communities
Location: Charleston
Posted on: 02/18/2020

Work in Customer Service? Earn Extra Cash
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Charleston
Posted on: 02/18/2020

FT - Head Cashier - Day
Description: What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:--- (more...)
Company: Lowe's Home Improvement
Location: Mount Pleasant
Posted on: 02/19/2020

Server
Description: Restaurant Team Member - Crew 2850 - Mt Pleasant Wando 20004512 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Mount Pleasant
Posted on: 02/19/2020

Houseperson
Description: -- Responsible for performing a wide range of tasks to ensure the cleanliness of guest rooms and common areas to enhance the hotel guest experience. --- Must be able to perform all aspects
Company: The Dewberry Charleston
Location: Charleston
Posted on: 02/18/2020

Sous Chef
Description: 17589BR Req : 17589BR Why Us: Perry Lane Hotel seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we (more...)
Company: Perry Lane Hotel
Location: Savannah
Posted on: 02/18/2020

Seasonal Cashier
Description: What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate, this means:--- (more...)
Company: Lowe's Home Improvement
Location: Charleston
Posted on: 02/19/2020

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Mount Pleasant RSS job feeds