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Automotive Service Manager

Company: iHire
Location: Mount Pleasant
Posted on: November 28, 2019

Job Description:

About Us

At Brakes 4 Less, we are passionate about cars and know brakes! We perform thousands of quality brake jobs per month for less money than any other brake store in town! Our locations span across six different states, and we are still growing! We buy our quality brake parts directly from the manufacturer and pass the savings on directly to our customers. Our mechanics are extremely knowledgeable and Brakes 4 Less is a company that prides itself on customer relations, reliability, and service. We stand behind our work, quality parts and workmanship is important to us and our customers!

What will make you successful here?

Are you passionate about working on cars? Do you enjoy learning new things? We have a diverse team with various backgrounds in the customer service industry, construction, and the auto industry. If you are a driven, team-oriented, and care about customers as much as we do, you would be a great fit at Brakes 4 Less!

Work Hours

This is a full-time position, working 6 days a week.

Monday through Saturday, hours 8:00 am - 6:00 pm.

Responsibilities

Oversee service orders, direct customers with their best options for repair, quote pricing and maintains customer satisfaction

Support Technicians in diagnosing vehicle problems when needed

Manage the inventory process and order parts when necessary

Strong understanding of brake components to advise customers

Supervise and oversee the training of employees while reinforcing company policies and standards

Create weekly schedules and assign tasks to employees

Manage technician productivity and maintains effective employee relations

What you bring to Brakes 4 Less:

Passionate about cars

High School Diploma

Valid Driver's License and own transportation

Computer proficiency

Customer service experience with the ability to converse and connect with customers

Strong multi-tasking and organizational skills

Works well with different personalities in the work-place and a strong communicator

Ability to lead a team, previous experience managing or leading a team preferred but not required

Knowledge of brake components and/or desire to learn

Benefits

Training and mentoring program

Open to working with passionate self-taught individuals looking to get their foot in the door of a growing auto shop

Opportunity for growth

Paid time off

Two paid uniforms a yearEmployment Type: Full Time

Bonus/Commission: Yes

Keywords: iHire, Mount Pleasant , Automotive Service Manager, Executive , Mount Pleasant, South Carolina

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