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Veterans Preferred - Overnight Manager/Manager on Duty

Company: Hyatt
Location: Isle Of Palms
Posted on: June 1, 2024

Job Description:


Military Veterans are Encouraged to Apply. -Join us for this incredible opportunity to be part of our Front Office Team as the Overnight Manager/Manager on Duty at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC. Not only will you be part of a remarkable property, but you'll also be a part of a company recognized as one of Fortune's 100 Best Companies to Work For!

We Offer Excellent Benefits:

  • Free room nights, Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
  • Paid time off and holiday pay - Full Time & Part Time colleagues eligible
  • Paid Family Bonding Time and Adoption Assistance
  • 401K with company match
  • Take advantage of Resort Amenities on your days off.
    Description:

    The Overnight Manager is responsible for managing the night audit team and activities at the resort and completing the night audit. Previous experience is required.
    • Must be able to perform all agent functions, including the Night Audit - runs nightly reports and resets the system.
    • Must be able to communicate verbally and in writing in English and prepare complex reports of room availability and revenue generated.
    • Ability to access and accurately input information using a moderately complex computer system.
    • Provide hands-on support during peak business times.
    • Must be able to effectively deal with internal & external guests, some of whom require patience, tact, and diplomacy to defuse anger, collect factual information, and resolve conflict.
    • Completes a daily MOD Report to communicate guest opportunities and other information
    • Completes accident/incident reports as necessary
    • Assist in projects and other duties as directed by the Front Office Manager and Director of Rooms.
    • Managed front desk activity and handled guest check-ins and check-outs
    • Preparing welcome guest packets and VIP reports
    • Prepares daily internal communications
    • Ability to work a flexible schedule that will likely include evenings, weekends, and holidays
    • Must be able to live the Hyatt Values of Empathy - Integrity - Respect - Inclusion - Experimentation - Wellbeing
      Qualifications:
      Working Conditions:
      • Must be able to work during the overnight shift
      • Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
      • Must be able to sit for long periods
      • Must be able to twist, bend, and squat frequently; kneel or crawl occasionally; infrequently climb a ladder.
      • Must frequently perform simple grasping, fine manipulation, and repetitive hand & arm movements.
        Hyatt is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Keywords: Hyatt, Mount Pleasant , Veterans Preferred - Overnight Manager/Manager on Duty, Executive , Isle Of Palms, South Carolina

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