Senior Living Community Relations Director
Company: Merrill Gardens at Carolina Park
Location: Mount Pleasant
Posted on: March 16, 2023
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Job Description:
Merrill Gardens at Carolina Park -
Highly competitive pay!
A free daily meal!
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Starting pay: -
Merrill Family of Senior Living Communities, a privately-owned
family company with a proud history of success, is currently hiring
a Community Relations Director at Merrill Gardens at Carolina Park
in Mt Pleasant, South Carolina. -
If you want a career with kindness and are a team focused
individual with a deep commitment to customer service, please start
the online application process to become part of the Merrill
family!
We offer our employees:
Highly competitive pay!
Benefits that include medical, dental, vision, 401(k) with generous
company match, vacation & sick time, holidays, and more!
A free daily meal!
A stable career with a long-term company committed to our team
members for 30 years.
A rapidly growing company with opportunities for advancement! -
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Our Community Relations Directors are responsible for:
Provide a high level of customer service to residents and Team
Members by achieving the standards as outlined in the MG CARES
program.
Achieves and maintains a high occupancy percentage.
Maintains the sales tracking system for the community and keeps the
General Manager (GM) and Director of Sales informed of trends.
Works closely with GM and Business Office Director (BOD) to ensure
accurate reporting of community census via integrated
CRM/accounting system (Yardi).
Manages the entire sales process: building prospect base,
immediately responding to prospect inquiries, generating tours,
performing purposeful follow-up, and securing deposits for
move-ins.
Assists in transitioning the move-in process to the GM, Assisted
Living Supervisor, Assisted Living
Director, and other department heads upon receipt of deposit and
agreed upon move-in date.
Develops and implements innovative sales/marketing plans.
Develops community outreach plans, including relationship
development with professional referral sources, with the intent of
generating viable leads for the community and creating a positive
reputation in the community at large.
Works with Director of Marketing to provide feedback regarding
media advertising, community sponsorships, and other marketing
opportunities.
Coordinates with the Activities Director and Executive Chef to plan
special events that benefit existing residents and attract
potential residents to the community.
Conducts competitive shops regularly (minimum of 2 written reports
are submitted to Seattle office per year). The
CRD should be readily aware of all direct competitors, their
offerings, occupancy status, how they sell against us, current
incentives being offered, and changes in offerings or management at
all times and be able to communicate this information to the GM,
Vice President of Operations, Director of Sales, Director of
Marketing, and other partners on an ongoing and consistent
basis.
Makes promotional recommendations for community based on
competitive shops.
Positions Merrill Gardens in accordance with corporate vision and
mission.
Tracks and maintains marketing budget for community-responsible
line items (Events, Outreach, Creative Lead Follow-Up charge
codes).
Acting General Manager if assigned.
Other duties as assigned
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If you are someone with:
Four-year degree in Business, Business Administration, Marketing,
Public Relations or Communications preferred.
Three-plus years sales and marketing experience, preferably in a
related field.
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Consider applying to become a Community Relations Director with the
Merrill Family of Senior Living Communities!
Yes, You Can have a meaningful Career!
Our mission is to provide an inspiring environment for our
residents, families, and team members where every life is defined
by the possibilities.
-Merrill Gardens is an Equal Opportunity Employer
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*Requests for Religious or Medical exemptions are available upon
request.Protecting the health and safety of our residents and team
members is a top priority! Access to COVID-19 vaccines is available
and is required for all of our team members. -
Keywords: Merrill Gardens at Carolina Park, Mount Pleasant , Senior Living Community Relations Director, Executive , Mount Pleasant, South Carolina
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