Operations Director/Manager

Company: Chick-fil-A Dorchester Road
Location: Mount Pleasant
Posted on: January 19, 2023

Job Description:

Team Leader/Captain

Location: Chick-fil-A Dorchester Road

Address: 8455 Dorchester Rd, North Charleston, SC 29420

Pay Rate

$18-$21 based on a position, availability and experience.

Job Description

A Team director / manager begins to take on leadership positions within the store. Team leads are expected to demonstrate strong character and integrity beyond just the functional skill of a team member. Team leads can handle guest complaints, alleviate pressure from Person in Charge (PIC's) are able to lead a small group of people (Ex. drive through captain or hospitality team). Team leads act as role models for new hires.

Skill Requirements

Additional requirements and responsibilities include, but are not limited to the following: Ability to delegate, perform repetitive tasks, work alone and as a team, stay calm under pressure, meet strict quality control standards, coordinate with coworkers and customers, compile and analyze data, make sound, ethical judgments and decisions in a timely manner.

Additional Information

Full Time Team Captains after the 90 days provisional period will be eligible for the company's health and retirement benefits and performance-based bonuses.

Job Requirements

COMPETENCIES:

• Proactive
• Positive attitude
• Hunger to grow
• Enthusiastic
  OUTCOMES AND RESPONSIBILITIES
  
  • Team leads should be responsive and aware of slack updates
  • Team leads understand the proper procedures for all tasks a team member completes in their given area
  • Successfully assist in training new hires
  • Act as a go-to person for PIC
  • Able to hold people accountable for fulfilling their role properly
  • Proactively seeks out things that need to be done Associated topics: administrative coordinator, assist, assistant, beverage, chief operations officer, document, facilities, front desk, operations director, staff

Keywords: Chick-fil-A Dorchester Road, Mount Pleasant , Operations Director/Manager, Executive , Mount Pleasant, South Carolina