Quality Director - North America

Company: Hitachi ABB Power Grids
Location: Mount Pleasant
Posted on: April 8, 2021

Job Description:

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great InnovationHitachi ABB Power Grids is seeking a HUB Quality Manager NAM for its Mount Pleasant, PA location. This role is responsible for Establishing and maintaining a Zero-Defect Quality Culture within local ABB, by assuring and controlling Quality with systems, process compliance, applying tools and collaboration as a team to exceed customer expectations while ensuring sustainable operations. In charge of developing & maintaining the Quality Management System of the local unit. All aspects managed in line with ABB Group/Division/BU guidance.Your responsibilities

• Quality Assurance- Works with local management teams to: prevent mistakes and defects in products and processes to avoid problems when delivering solutions or services to customers, provide confidence that ABB and customer quality requirements will be fulfilled. Focus on issue prevention rather than just control, establish quality thresholds to meet customer and stakeholder needs/expectations, drive down process waste or defects to deliver consistent results, minimizing variation and maximizing efficiencies.
• Quality Control- Establish effective internal measurements and controls to verify that processes continue to meet customer and stakeholder requirements. Drive up performance yield with effective use of control plans, FMEAs and data analysis.
• Voice of the Customer- Ensures the Voice of the Customer is represented within the local business. Challenge the management team with customer experience feedback and input to decisions. Enable and coach all employees to understand customer needs and necessary actions needed to be taken by ABB. Evaluate risks and customer problems to define priority from a customer/stakeholder point of view.
• Product Quality- Utilize Hitachi ABB Power Grids Group aligned systems and tools to assist the Engineering function with Product data and analysis to validate that Products continue to meet operational and customer expectations throughout their lifecycle. Validate APQP plans to assure effective introduction of new products. Apply PPAP for all critical components incl. capability study!
• Quality Governance- Deploy and maintain the local Quality Management System to provide the local business with policies, regulations and processes that sufficiently describe the value chain activities. Lead the local management team in the application of an operational approach and system of process management that is continually evaluated for effectiveness. Quality Compliance- Drive Zero defect process compliance by ensuring the use of analytics of Quality data from all parts of the operation to identify risks, failures and non-conformances within the local business, its suppliers and customers. Ensures that appropriate corrective and preventive actions are taken and solutions are managed to closure.
• People Leadership and Development- Leadership of the operational unit quality managers of the HUB.
• Enables, with the support of HR, that the local Quality team is sustainably staffed, developed and directed in line with ABB Group QO guidance to provide support and leadership for the Quality activities that support the local business.Your background
  • Bachelors Degree and 12+ years of experience in Business Operations and quality processes.
  • Candidate must already have a work authorization that would permit them to work for Hitachi ABB Power Grids in the United States.
  • Implement BU Quality Strategy across the HBU
  • Coordinate and drive customer satisfaction and effectively addressing quality issues in order to eliminate or reduce their impact.
  • Supports implementation of the Lean Six Sigma methodologies, competences and certification.
  • Establish leading metrics to drive maturity and lead continuous quality improvement culture.
  • Create a Management Operation System for quality function
  • Work closely with the BU to develop local Quality competences.More about usHitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachiabb-powergrids.comHitachi ABB Power Grids is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites: https://www.dol.go v/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf and https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/ posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi ABB Power Grids career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi ABB Power Grids HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@abb.com. Resumes and applications will not be accepted in this manner.#LI-NAM1 Publication date 2021-04-02 Reference Number US51302465_E1 Houston, Texas, USA
    Sales
    Middle Management / Senior Management

Keywords: Hitachi ABB Power Grids, Mount Pleasant , Quality Director - North America, Executive , Mount Pleasant, South Carolina