Front Desk Team Member (Full time 3PM -11PM)
Company: HOMECOURT HOSPITALITY MANAGEMENT INC
Location: Charleston
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: We are looking for
a motivated and customer-service oriented Front Desk Team Member to
join our organization. As a Front Desk team member, you will be the
first point of contact for our guests, and you will be responsible
for providing exceptional customer service. You will be responsible
for registering and checking guests in, answering phones, providing
information about the facility and its services, and taking
reservations. You will also be responsible for collecting payments,
issuing room keys, and keeping the front desk area organized and
presentable. If you have excellent customer service skills, a
friendly demeanor, and a commitment to providing a quality guest
experience, we want to hear from you! Job Responsibilities Greet
visitors and provide them with superior customer service Answer
incoming calls and take messages Maintain a neat and organized
front desk area Schedule appointments for customers Collect
payments from customers Issue visitor passes and maintain visitor
log Update customer information in the system Assist in answering
customers’ inquiries Provide general administrative and clerical
support Monitor office supplies and order new items Ensure
compliance with all applicable regulations and laws Assist with
other duties as assigned Requirements: Provide excellent customer
service to all guests Greet guests in a friendly and professional
manner Register guests and assign rooms Answer inquiries regarding
hotel services and registration procedures Handle cash, credit, or
debit card transactions with accuracy Sort, organize, and
distribute mail, messages, and packages Answer incoming calls and
direct them to the appropriate departments Keep records of room
availability, rates, and occupied rooms Maintain the cleanliness of
the lobby area and front desk Balance the daily transactions and
complete the daily reports Ensure the accuracy of guest bills and
provide customer service during check-out Perform other duties as
assigned Evening shift 3PM to 11PM, must be available weekends and
Holidays Hotel Front Desk experiance preferred
Keywords: HOMECOURT HOSPITALITY MANAGEMENT INC, Mount Pleasant , Front Desk Team Member (Full time 3PM -11PM), Administration, Clerical , Charleston, South Carolina
