Service Advisor
Company: The Hinckley Company
Location: Savannah
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Description: Since 1928,
Hinckley Yachts has continued to push boundaries of what’s possible
on the water. Our heritage is built on bold ideas, uncompromising
craftsmanship, and a relentless pursuit of excellence—principles
that guide every yacht we design and every customer experience we
deliver. Joining our team means stepping into an environment where
precision, curiosity, and initiative are celebrated. Here, your
work doesn't just support a legacy—it helps shape the future of
yachting. Job Summary As a Client Service Advisor, you’ll play a
vital role in supporting administrative tasks, daily operations,
and coordinating service projects. This role is perfect for someone
who enjoys building relationships and has a passion for boating.
Join our team of professionals dedicated to delivering excellence
on the water. This is a great base salary and incentive eligible
opportunity for the right self-driven candidate. Responsibilities:
Customer Service: Answer incoming calls and serve as the main point
of contact between company and customers. Understand customer needs
and communicate them to Service Manager. Travel off-site to inspect
boats and provide service estimates. Administrative Support:
Support General Manager, Purchaser, and Office Administrator with
daily tasks. Assist with labor hour entry and review daily
timesheets. Create and maintain SROs and reports. Project
Coordination: Assist General Manager with boat storage, transient,
and off-site calls. Generate work orders. Assist in new work
estimates. Inventory: Assist Purchasing Manager with orders and
materials. Create kits of materials for routine jobs. Receive parts
and enter them into system. Financial Support: Review and edit work
order billing invoices. Work with Office Manager to produce
accurate invoices. Assist in project management to ensure financial
objectives are met. Sales/Marketing: Provide general sales support
during boat shows and marketing events. Other: All duties as
assigned. The target comp for this position is between $60-65K BOE.
Requirements: Experience: Zero (0) to two (2) years of experience
in a revenue-generating service position. Certifications:
Bachelor’s degree in business or related field preferred.
Qualifications Proficient in basic office software. Knowledge of
office administration duties such as billing and invoicing. Solid
understanding of powerboats and terminology. Experience in customer
service preferred. Marketing and sales skills, a plus. What
Hinckley can offer: Our culture values collaboration, continuous
learning, and pride in craftsmanship. Here, your work doesn’t just
make an impact; it becomes part of a tradition that defines
performance and luxury. We celebrate diversity and are committed to
fostering an inclusive workplace where everyone is valued and
respected. Hinckley actively promotes a culture free from
discrimination, ensuring equal opportunities for all. Hinckley
offers competitive pay, health, dental, and vision coverage, a full
benefits package, paid time off, and the unique benefit of working
in a stunning waterfront location. Apply today to be part of our
passionate community of artisans, engineers, and professionals,
dedicated to delivering excellence on the water.
Keywords: The Hinckley Company, Mount Pleasant , Service Advisor, Administration, Clerical , Savannah, South Carolina