SENIOR OFFICE SPECIALIST
Company: Central Michigan University
Location: Mount Pleasant
Posted on: April 4, 2021
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see Special Instructions for more details. You must submit an
online application in order to be considered as an applicant for
this position.Cover letters may be addressed to the Hiring
Committee. Position Information Position Number 78260 Type of
Recruitment External Position Title SENIOR OFFICE SPECIALIST
Position Summary Duties performed are of a senior clerical nature
handling significant details and duties that require ability to
apply technical knowledge to clerical functions. It incorporates
elements of other levels with a majority of effort associated with
specialized support services or program related activities. It may
include performing lead duties over other office professional
employees and student staff. Specialized functions may include
performing complex bookkeeping, general accounting, or duties
requiring technical knowledge. Other key aspects of work at this
level include a high degree of independence and latitude to
prioritize work assignments. Required Qualifications
High school diploma or GED .
Three years of qualifying experience or a combination of education
and experience that equates to three years.
Experience with Microsoft Word.
Customer service experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the job. Preferred
Qualifications Knowledge of specific software programs,
mainframe/systems skills may be desired by the hiring department.
(i.e. Excel, Access, SAP ). Duties & Responsibilities
Operates the Facilities Management Service Center.
Operates the computerized facilities and infrastructure maintenance
management system; types, classifies, distributes, costs and
closes-out work orders; Establishes, issues and monitors recurring
Trouble shoots the work order system; responsible for the daily
maintenance of the system; supervises data entry, protocols and
procedures as they relate to the Facilities Management Service
Center; follows-up on work orders 90 days or older; conducts daily
work order processing; prioritizes special service requests and
directs work to the appropriate shop; communicates with directors,
supervisors, skilled trades personnel, contractors and staff which
includes face-to-face, telephone, two-way radio, and email
Handles Service Center complaints and customer relations;
follows-up on work requests and complaints; communicates with
customers at all levels.
Files and records maintenance work orders, corrects errors, and
Performs special projects as assigned including researching,
collecting and compiling data as directed.
Performs customer service duties and routing of calls to proper
Performs student employee training and supervision; hires, trains
and monitors students to ensure proper procedures are followed and
execution of Service Center duties.
Oversees the delivery of department mail to and from campus.
Works with supervisor to establish procedures and training routines
This position is critical to dispatching employees and recording
work in the Facilities Management maintenance system. This position
is classified as an essential employee. Essential employees are
required to attend work during weather events such as snowstorms,
rainstorms, extreme cold, floods, and any other weather event that
may cause a work stoppage or delay to the university. Other events
such as economic, political unrest, local, state, or federal
emergency will be treated the same as a weather event and the
employee must report to work. Reporting times may be outside
regularly posted hours. Check with your supervisor if there are
questions how to handle specific situations.
Performs other duties as assigned. Supervision Exercised None.
Message to Applicants You must submit an online application in
order to be considered as an applicant for this position. Cover
letters may be addressed to the Hiring Committee. Employee Group
Office Professional Staff Pay Level
Pay Range $12.87 - $17.00 Division Finance and Administrative
Services Department Facilities Operations Position Status Regular
Position End Date Employment Status Full-Time FTE 1.0 Position Type
12 month Weekly Work Schedule Monday - Friday; 7:00am - 4:00pm;
Some Nights and Weekends as Required At Will? No Location Mount
Pleasant, MI About the Department About CMU Central Michigan
University has a more than 125-year legacy of preparing students to
become leaders and changemakers in their communities and in their
personal and professional lives.
We serve nearly 19,500 students on our Mount Pleasant campus, in
satellite locations around the state and throughout the country,
and through flexible online programs. Many of our approximately 300
undergraduate, master's, specialist and doctoral programs in the
arts, media, business, education, human services, health
professions, liberal arts, social sciences, medicine, science and
engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through
our Sarah R. Opperman Leadership Institute, and we are proud to be
among only 5% of U.S. universities in the top two Carnegie research
classifications. Our faculty work with graduate and undergraduate
students in areas such as Great Lakes research, medical innovation,
engineering technology and more.
Central is home to 17 men's and women's Division 1 sports including
football, basketball, gymnastics, baseball, wrestling and more. Our
student-athletes achieve great success in competition and in the
classroom, capturing Mid-American Conference championships and
maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best
of small-town living with big-city amenities. It's part of the
culturally varied and vibrant Great Lakes Bay Region that also
includes Saginaw, Bay City, Midland and the state's largest Native
American community, centered on the Saginaw Chippewa Isabella
Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural
events, shopping and dining options, and family attractions. Other
major Michigan destinations and attractions - Lansing, Grand
Rapids, Detroit, Traverse City, wineries, beaches, golf and ski
resorts, and many more - are within easy reach of the city's
central location in Michigan's Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness
program along with health care and benefits that exceed regional,
state and national norms. EEO Statement CMU , an AA/EO institution,
strongly and actively strives to increase diversity and provide
equal opportunity within its community. CMU does not discriminate
against persons based on age, color, disability, ethnicity,
familial status, gender, gender expression, gender identity,
genetic information, height, marital status, national origin,
political persuasion, pregnancy, childbirth or related medical
conditions, race, religion, sex, sex-based stereotypes, sexual
orientation, transgender status, veteran status, or weight (see
http://www.cmich.edu/ocrie ). If you wish to see "EEO is the Law"
posters, please click here . CMU does not discriminate on the basis
of sex in the education program or activity that it operates,
including admission and employment, and is required by Title IX of
the Education Amendments of 1972 not to discriminate in such a
matter. Inquiries about the application of Title IX can be made to
CMU's Title IX Coordinator, the US Department of Education's
Assistant Secretary, or both. CMU's Title IX Coordinator can be
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: email@example.com Posting Ends 04/11/2021 Open Until Filled
No Supplemental Questions Required fields are indicated with an
- * How did you learn of this vacancy? Please indicate specific
source (i.e., CMU website, Lansing State Journal, etc.): (Open
- * Are you currently an internal employee of CMU according to
the university's definition ?
- * If yes, to which employee group do you belong? (If not
applicable, select "Not Applicable").
- Not Applicable
- Medical Faculty
- Office Professional
- P&A, SO or Faculty
- Public Broadcasting
- Service Maintenance
- * Do you have a high school diploma or GED?
- * Do you have at least three years of progressively responsible
clerical experience of a qualifying nature or a combination of
education and experience that equates to three years of
progressively responsible qualifying work experience?
- No Optional & Required Documents Required Documents
- Resume/Curriculum Vitae
- Cover Letter Optional Documents
- Other Document (1)
- List of References Staff postings - Human Resources - Contact
HR - (989)774-3753 - 109 Rowe
Faculty postings - Faculty Personnel Services - Contact FPS -
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Keywords: Central Michigan University, Mount Pleasant , SENIOR OFFICE SPECIALIST, Accounting, Auditing , Mount Pleasant, South Carolina
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