Xfinity Retail Sales Consultant
Company: Comcast
Location: Savannah
Posted on: March 23, 2026
|
|
|
Job Description:
Job Description Comcast brings together the best in media and
technology. We drive innovation to create the world's best
entertainment and online experiences. As a Fortune 50 leader, we
set the pace in a variety of innovative and fascinating businesses
and create career opportunities across a wide range of locations
and disciplines. We are at the forefront of change and move at an
amazing pace, thanks to our remarkable people, who bring
cutting-edge products and services to life for millions of
customers every day. If you share in our passion for teamwork, our
vision to revolutionize industries and our goal to lead the future
in media and technology, we want you to fast-forward your career at
Comcast. Job Summary Responsible for assisting and consulting with
customers on our products and services by utilizing knowledge,
skills and technology to achieve a world class sales and service
experience Works with moderate supervision/guidance. Is accountable
for individual results and impact on team. Job Description Core
Responsibilities Passionately represents products and services by
sharing and demonstrating product and sales know-how with
customers. Provides product demonstrations to educate customers on
full product capabilities to maximize their experience. Takes a
customer-first approach with all customer interactions. Listens and
evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures
customers fully understand how to use and manage all company
products/services and gains their consent. Performs operational and
administrative tasks. Partners with customer care to resolve
customer issues, as appropriate. Consistently demonstrates sales
excellence and professionalism with integrity and a warm and
friendly demeanor to customers and teammates. Complies with all
company and retail operational policies and procedures. Completes
training requirements and actively engage in team huddles and
learning. Knows and understands sales compensation plan and its key
elements. Must be able to work a flexible schedule that includes
evenings, weekends, holidays, variable schedule(s) and overtime as
needed. May be asked to work in alternate stores outside of home
base store. Regular, consistent and punctual attendance. Must be
able to carry and lift up to 25 pound boxes, stand and move about
the store constantly. Other duties and responsibilities as
assigned. CMCSAHJ Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for
how you do your job. Own the customer experience - think and act in
ways that put our customers first, give them seamless digital
options at every touchpoint, and make them promoters of our
products and services. Know your stuff - be enthusiastic learners,
users and advocates of our game-changing technology, products and
services, especially our digital tools and experiences. Win as a
team - make big things happen by working together and being open to
new ideas. Be an active part of the Net Promoter System - a way of
working that brings more employee and customer feedback into the
company - by joining huddles, making call backs and helping us
elevate opportunities to do better for our customers. Drive results
and growth. Support a culture of inclusion in how you work and
lead. Do what's right for each other, our customers, investors and
our communities. Disclaimer: This information has been designed to
indicate the general nature and level of work performed by
employees in this role. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications. Comcast is an equal
opportunity workplace. We will consider all qualified applicants
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability,
veteran status, genetic information, or any other basis protected
by applicable law. Skills: Customer-Focused; Workplace
Organization; Persuasion; Teamwork; Technical Knowledge; Self
Motivation; Critical Thinking Problem Solving; Communication;
Resilience; Professional Integrity Salary: Base Pay: $15.00 The
application window is 30 days from the date job is posted, unless
the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission):
$22.69 Our sales compensation programs offer the potential for
significant upside above targeted earnings for those who
overachieve their sales targets. Base pay is one part of the Total
Rewards that Comcast provides to compensate and recognize employees
for their work. Most sales positions are eligible for a Commission
under the terms of an applicable plan, while most non-sales
positions are eligible for a Bonus. Additionally, Comcast provides
best-in-class Benefits to eligible employees. We believe that
benefits should connect you to the support you need when it matters
most, and should help you care for those who matter most. That’s
why we provide an array of options, expert guidance and always-on
tools, that are personalized to meet the needs of your reality - to
help support you physically, financially and emotionally through
the big milestones and in your everyday life. Please visit the
compensation and benefits summary on our careers site for more
details. Education High School Diploma / GED Certifications (if
applicable) Relevant Work Experience 2-5 Years
Keywords: Comcast, Mount Pleasant , Xfinity Retail Sales Consultant, Sales , Savannah, South Carolina